Contact Alchemy Hair Lab

Have a question about your order, our hair, or finding the right option for you? We’re happy to help.

Contact Alchemy Hair Lab

Email: AlchemyHairLab.concerns@gmail.com

Text: 708-675-1954

Instagram: @ALCHEMY.HAIRLAB.CO

Order Support

For questions about an existing order, please include your order number along with your message so we can assist you as efficiently as possible.

Hair & Product Questions

Need help deciding between Raw Hair and Virgin Hair, choosing how many bundles to purchase, or inquiring about lengths over 30 inches? Send us a message and we’ll be happy to help.

Order Concerns

If you are contacting us about a concern with your order, please include your order number, a description of the issue, and clear photos or videos when applicable.

Please inspect your hair before washing, installing, cutting, coloring, bleaching, or otherwise altering it.

Quick Answers

Looking for an answer right away? Our FAQ, Shipping & Processing Policy, Refund & Cancellation Policy, and Alchemy Hair Care Formula cover many of our most common questions about ordering, shipping, hair care, cancellations, and store policies. If you still need help, please reach out—we’re happy to assist.

Alchemy Hair Lab
THE FORMULA FOR FLAWLESS HAIR.™